Got a call from a client this morning who wasn’t happy. Obviously you can’t make everyone happy but as business owners we must try to correct whatever is wrong in their eyes. Sometimes we exceed their expectations and sometimes we fall flat.
It’s easy to be tickety-boo when things are going well. What really shows what you’re made of is when things go off the rails. It’s tough but it’s also a reality in life.
Coupled with that call and two more calls afterwards, we’re still working on the issues but I expect a positive resolution when all is said and done but as they say, when it rains it pours. Ugh!
So as it happens, as I was on YouTube, I get a “Recommended Video” to watch. If you’re having a bad day as I was to this point, this should put everything in perspective. If it doesn’t, you’re not human. Watch this quick video, reflect on your own life, be grateful, help people where you can and keep on keeping on.